Step-by-Step Guide
Reimbursement Claim Process Explained
What to do after treatment at a non-network hospital — documents needed, timelines, and how settlement works.
The Reimbursement Claim Process
1
Pay & Collect Documents
Pay the hospital bill upfront and collect original bills, discharge summary, and reports.
2
Fill the Claim Form
Complete the insurer's reimbursement claim form with treatment and diagnosis details.
3
Submit to Insurer
Send the claim form and documents to the insurer or TPA within the policy's filing deadline.
4
Receive Settlement
The insurer reviews the claim and transfers the approved amount to your bank account.
Document Checklist
- Duly filled and signed claim form
- Original hospital bills and payment receipts
- Discharge summary from the hospital
- Diagnostic and lab reports related to the treatment
- Doctor's prescription and referral letters, if applicable
- Copy of policy document and previous correspondence, if any
Keep original documents until your claim is fully settled — insurers may request originals even after initial digital submission.
Frequently Asked Questions
Filing a Reimbursement Claim?
Register your claim and our desk will confirm the exact documents your insurer needs.